Power Pages Password reset error — Part 2

Power Pages throwing password reset error for local login.

To access Part 1. Please click here

Power Pages throwing Password reset error for Local Login

Changing workflow responsible for Password reset

Step 1: In the design studio, select the ellipsis (…) from the tool belt, and then select Portal Management.

Power Pages Portal Management App

Step 2: Click Settings Icon on the top right > advanced settings

Step 3: Click Settings > Process Center > Processes

Power Pages Process for Password Reset

Step 4: Look for “Send Password Reset To Contact”

Step 5: Deactivate the process and at the bottom click “Set Properties”

Power Pages — Send password reset process

Step 6: Select From field and click the search icon. Look for “alerts” user and click add. Please see the screenshot below.